Who we are
School Dynamics is made and run by Newline Technologies Limited, E-TOWER, Kampala Road, 5th Floor, Suite No. E04, Kampala, Uganda. In this notice “we” means Newline Technologies Limited.
The school is in charge of its records
Each school that uses School Dynamics decides what it records about its students, parents and staff, and why. The school is responsible for that information; we look after it and process it on the school’s behalf, only to provide School Dynamics to that school. If you are a parent, a student or a member of staff, the school is the first place to ask about your information.
What we hold
- What a school enters: students’ names, classes, dates of birth and photographs; parents’ and guardians’ names and phone numbers; staff details; marks, report cards and attendance; fees, payments and receipts; and, where the school uses them, health, discipline, hostel, library and transport records.
- Sign-in details of staff and parents: name, phone number, email address and password.
- The school’s own details and its packages, invoices and payments to us.
- Messages sent to us through the contact form, and the details given when a school signs up.
- Technical records: our servers note the address a request came from and when, to keep the system secure and to put faults right.
What we use it for
Only to run School Dynamics for the school: to show each person what their role allows, to work out fees and report cards, to deliver the messages the school sends, to bill the school for its package, to help when the school asks for support, and to keep the system secure. We do not sell personal information, we do not use it for advertising, and we do not send our own marketing to parents.
Who else receives it
Only what each of these needs, to do their part:
- The SMS company that delivers the text messages a school sends: the phone number and the message.
- Payment services — SchoolPay, our online payment provider, mobile money operators and banks — for the payments made through them.
- Our email service, for sign-up codes, password resets and invoices.
- Our hosting company, whose servers School Dynamics runs on.
- Authorities, only where the law of Uganda requires it.
Where it is kept
School Dynamics runs on servers operated by a hosting company in the United States. The website and the app reach them over encrypted (HTTPS) connections. Every school’s records are kept apart from every other school’s, and staff see only what their role allows. More on this is on our security page.
How long we keep it
For as long as the school uses School Dynamics, because a school’s records — results, fees and receipts — are needed for years. If a school stops using School Dynamics, its records are kept so that it can come back or ask for a copy, unless the school asks us to delete them. A late payment never deletes anything.
Your rights
Under Uganda’s Data Protection and Privacy Act, 2019, you may ask to see the information held about you, to have it corrected, and in some cases to have it deleted or to object to its use. Ask your school first, since it is in charge of the records; you can also write to us and we will help the school answer. If you are not satisfied, you may complain to the Personal Data Protection Office.
Cookies
School Dynamics uses only the cookies it needs to work: one that keeps you signed in, and one that protects forms from being sent by another website. There are no advertising or tracking cookies.
Children’s information
Students’ records are entered and managed by their school. The School Dynamics app is used by parents and staff; a child’s information is shown to their own parents and to the staff whose role needs it.
Changes and questions
When this notice changes, the date at the top changes with it. Questions about privacy: WhatsApp +256 783 204 665, info@ntl.co.ug, +256 414 581 765, or the contact page.